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COVID-19 Updates

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COVID-19 Message to our Members

Dear Members,

The health and safety of Equitable Members and employees is our highest priority. As we continue to actively monitor developments related to coronavirus (COVID-19) we want to assure you that Equitable is here to serve your financial needs.

During this evolving public health situation, our main priority is the health and safety of our team and our members. Equitable is taking all necessary health and safety precautions in accordance with the CDC (Centers for Disease Control and Prevention), local and state health officials.

As the COVID-19 situation continues to evolve, Equitable is quickly adapting to best support our members and staff. Credit unions are considered an “essential service,” and Equitable will continue to remain open. If there is a need to adjust our branch hours and or implementing additional safety precautions, please refer to our website for any and all updates.

Member and Staff Safety: We’re continually educating our staff on best practices, such as proper hygiene and social distancing. Employees who feel ill have been instructed not to report to work. Likewise, if you're showing flu-like symptoms, please practice social distancing and avoid entering our office.

Our branch: Equitable is maintaining the highest standards of cleanliness in our branch to ensure member and employee safety. Your Credit Union is cleaned every day using methods recommended by public health authorities, and we are constantly disinfecting high traffic surfaces, such as door handles and counter surfaces.

Digital and self-service options:Whenever possible, please utilize online or mobile banking, reserving branch visits for those tasks that cannot be performed from home. If you have not enrolled in online or mobile banking, it’s simple and easy to do.

  • Download the mobile app by searching for “Equitable Federal Credit Union” in your phone’s app store.

  • Find us online; if you have not enrolled in our website please use the link that says “Online Banking Login **Enroll Today”

  • 24x7 Audio Response Teller: 330.633.7636

For additional information about COVID-19, view the latest report from the Centers for Disease Control at

Be well and thank you for being an Equitable Member.

Best Regards,

Mrs. Julie Gardner

Chief Operating Officer

Equitable Federal Credit Union